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Library Users Advisory Group (LUAG)

Library Users Advisory Group (LUAG): Terms of Reference and Objectives

Further to the recommendations of the Periodic Departmental Review of Library Services in July 2014, the membership and terms of reference of the Library Users Advisory Group have been revised and approved, as follows, by the Planning and Resources Committee. They take effect from the beginning of the 2015/16 academic year.

The remit and terms of reference of the LUAG are:

  • Advise on library policy, planning and development (Library, Archives and Art) in support of Royal Holloway’s strategy and with particular reference to teaching, learning  and research;
  • Consider and advise on user issues relating to library provision and service including enhancements and developments in these areas;
  • Receive reports from the Director of Library Services.

More specifically, a set of objectives is reviewed and agreed annually at the Autumn term meeting of the Library Users Advisory Group.

Proposed objectives (for 2015/16) are to:

  • encourage members to canvass and represent their departments and faculty;
  • encourage members to provide feedback to their constituencies;
  • advocate and support systems which  make it possible for users quickly and easily to find and use electronic and other library resources;
  • monitor feedback from users, in particular from user satisfaction surveys and staff/student meetings;
  • contribute to the prioritisation and implementation of actions to improve the student experience;
  • take an active role in developing library spaces to meet the changing needs of users, including making significant contributions to the new Library and Student Services Centre development;
  • promote partnerships with other library services where appropriate;
  • develop and deliver services that support and reflect Royal Holloway’s corporate strategic priorities.
  • support the Library and its staff through a significant period of change which includes the implementation of a new Library Management System and planning for relocation to the new Library.

John Tuck, November 4th 2015

Roles and Responsibilities of LUAG members

Roles and Responsibilities of Library Users Advisory Group Members

  • In addition to attendance at and contributions to Library Users Advisory Group meetings, members are required to canvass and represent their Faculty and user community on matters relating to library provision and service;
  • Members should also provide feedback to their Faculties and user communities on Library User Advisory Group meetings and business, including reports to Teaching and Research Committees;
  • Members should ensure that there is a proactive two-way communication with Departmental library representatives prior to and after Library Users Advisory Group meetings;
  • The Secretary to the Library Users Advisory Group will ensure that agendas of forthcoming meetings are circulated to members as well as Departmental library representatives at least one week in advance of each Library Users Advisory Group meeting;
  • The Secretary of the Library Users Advisory Group will ensure that the minutes of Group meetings are circulated promptly after each meeting to Group members and Departmental library representatives;
  • The Secretary to the Library Users Advisory Group will ensure that Group minutes are posted as promptly as possible on the College website.

LUAG Membership 2017-2018 

Library Users Advisory Group Membership

Chair

Head of Academic Department:

  • Professor Borris Rankov

Ex officio members

  • Acting Director of Library Services: Matthew Brroke
  • Director of IT (or nominee): Peter Tarasiewicz
  • Premises Manager (or nominee): John Brannan
  • Director of Finance (or nominee): Julie Carr
  • Students’ Union (President Education and Campaigns): Natasha Barrett
  • Students Union (Academic Representation Co-ordinator): Natalie Bates
  • VP Education: Clement Jones
  • Secretary (drawn from among Library Services staff): Rachel White


Faculty of Arts and Social Sciences

Academic members from different Departments:

  • Daniela Cerimonia (SMLLC)
  • Christopher Whiter (Music)

Faculty of Management and Economics

Academic members from different Departments:

  • Alex Reppel (Management)
  • Michael Naef (Economics)

 
Faculty of Science

Academic members from different Departments:

  • Enrique Lopez (Biological Sciences)
  • Joanna Hale(Psychology)

Students

  • James Ansorg (2nd year, Economics)
  • Abbey Aslett (2nd year, Geography)
  • Naina Kanda (2nd year, Psychology)

Library

  • Acting Associate Directory (Aacdemic and User Services: Helen Rimmer
  • Associate Director (e-Strategy and Technical Services): Wendy Flannery

Co-option/Substitution

Co-option of additional members will be at the discretion of the Chair. Attendance by alternates/substitutes will be at the discretion of the Chair.

LUAG reporting, meetings and terms of office

Library Users Advisory Group: Reporting Lines/Frequency of Meetings/Terms of Office for Members

The Library Users Advisory Group shall report as follows: 

  • to the Learning and Teaching Quality Committee, ensuring that its minutes (and/or relevant papers) are submitted and made accessible for consideration at LTQC meetings;
  • to the Research Committee, ensuring that its minutes (and/or relevant papers) are submitted and made accessible for consideration at Research Committee meetings;
  • With regard to decision-making on matters of College-wide significance with significant budgetary implications, e.g. revisions of budget allocation formula, recommendations from LUAG will be submitted to the Planning and Resources Committee.   

The Library Users Advisory Group will meet termly. In the event of exceptional circumstances, the Chair may call additional meetings.

Terms of office of non ex officio members of the Library Users Advisory Group are:

  • Chair: three years with the possibility of extension
  • Academic members: two years with the possibility of extension
  • Student members: one year with the possibility of extension.

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