Supplier has Invoiced Twice


Question:
Supplier has Invoiced Twice
Answer:

If a supplier has invoiced twice for the same goods and you have been sent the second coder task:

  • park the invoice
  • contact the supplier directly to request a credit not

 

  • do not return the invoice to Accounts Payable by changing the cost centre to FINAP

 

When the credit note is received by you as a coder task

  • unpart the invoice
  • code the invoice and the credit note to the same codes
  • the invoice and credit note will go through workflow for approval
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07/12/2016