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Contact us and frequently asked questions

Contact us and frequently asked questions

Opening Hours

Our opening hours are as follows:

Out of term time

Monday to Friday | 7am - 9pm

Saturdays | 9am - 4pm

Sundays | 10am - 4pm

Term time

Monday to Friday | 7am - 10pm

Saturdays | 9am - 6pm

Sundays | 9.30am -10pm

Click here to see the University's term dates.

How to find us

The Sports Centre is located off Prune Hill at the bottom of the University's Egham campus behind Gowar and Runnymede Halls. It is accessible by foot, bicycle and vehicle.

Click here to see campus maps.

Address

Royal Holloway Sports Centre
Prune Hill
Egham
Surrey
TW20 0EX

Travelling by car
Royal Holloway is located just two miles from junction 13 of the M25. Exit at junction 13 and join the A30 towards Egham. Continue straight across the first roundabout and follow signs for the University. Pass the University’s entrance on your left and continue. At the crossroads, turn left onto Bakeham Lane and then take the first left onto Prune Hill. Continue down Prune Hill until you reach the entrance to the Sports Centre car park on your left.

For sat navs
Use postcode TW20 9TR when setting your destination.

Car parking
There are 61 parking spaces at the front of the Sports Centre with 5 of these reserved for blue badge users. There is also a further gravel car park at the far end of the centre, with the capacity for another 40 cars. Visitors to the Sports Centre not in possession of a parking permit may park in the Sports Centre car park for up to three hours for free, after which they should register their car at the Sports Centre reception.

Travelling by train
The nearest train station is Egham, which is located less than one mile away, with regular trains to and from London Waterloo station. From here, you can get a bus or taxi to the University campus. If travelling by foot or bicycle, there is step-free access to the back gate of the University campus (from Spring Rise), where our Sports Centre is located.

Travelling by bus
A number of bus routes pass through Egham High Street and Egham Hill, which then require a short walk onto campus. There is also a bus stop in front of the entrance to the University, along the A30.

Contact Us

For any enquiries and feedback connected with the Sports Centre and Royal Holloway Sport, the Active Lifestyle & Sport team would be more than happy to help. 

Give us a call on +44 (0)1784 443892.

Email us sportscentre@royalholloway.ac.uk

Pop into the Sports Centre and speak to one of the team at reception. 

You can also reach us on our Royal Holloway Sport social media channels. 

Instagram | Facebook

 

Frequently asked questions

Our opening hours are as follows:

Out of term time

Monday to Friday | 7am - 9pm

Saturdays | 9am - 4pm

Sundays | 10am - 4pm

 

Term time hours 

Monday to Friday | 7am - 10pm

Saturdays | 9am - 6pm

Sundays | 9.30am - 10pm

 

Click here to see the University's term dates.

To purchase a membership please visit the Royal Holloway Sport app

If you are a student, you are already set up with an account, to access please visit the ‘forgot your password’ link. Once you have reset your password you will then be able to log in to your account and purchase a membership, book classes, sessions, and facilities. 

It’s really easy to download the Royal Holloway Sport app from your smartphone or tablet device. For iPhone, iPad or Apple users, head to the Apple App Store, and for Android users, head to the Google Play Store and search for Royal Holloway Sport.

With the Royal Holloway Sport app in your pocket, you’ll always have quick and easy access to purchase a membership and book your favourite activities and facilities at the Home of the Bears. Get up-to-date information, news, offers, events and receive push notifications for important news and booking reminders.

If you are unable to access the app for any reason and still want to engage in our services, please see the information below about how to contact Royal Holloway Sport.

For any enquiries and feedback connected with the sports centre and Royal Holloway Sport, the Active Lifestyle & Sport team would be more than happy to help.

Give us a call on 01784 443892 📞

Pop into the Sports Centre and speak to one of the team at reception 🗣

For general enquiries about the sports centre, gym, group exercise classes and facilities, email sportscentre@rhul.ac.uk ✉

For enquiries about active sessions, performance sport and workforce, email sports@rhul.ac.uk ✉

You can also reach us on our Royal Holloway Sport social media channels 📱

If you need to cancel your membership, please complete this form

Our clubs and societies are run by students themselves with the support of the Students' Union. For more information on available clubs, please visit the Students' Union webpage or the Club Hub within the Royal Holloway Sport app. 

We have created an all-new Club Hub in the Royal Holloway Sport app! Here, you can find how-to guides for student club leaders, information about the range of student clubs and see upcoming fixtures on campus.

Yes! Upcoming fixtures taking place on campus are listed in the Royal Holloway Sport App.

Off-campus fixtures are not provided as they are not linked to our facility booking system.

We are very active on Instagram, with an archive of photos and videos, daily stories updates and interactive content. Search for 'Royal Holloway Sport', with the handle @rhulsport.

The Royal Holloway Sport app also provides updates via the 'What's On' news articles and push notifications delivered straight to your phone.

Yes! We highly encourage and welcome staff looking after their wellbeing through physical activity. We offer a range of staff memberships at a concessionary rate, from which you can access the gym, group exercise classes and exclusive staff sport sessions on our Egham campus including football and tennis. Find out more in the Royal Holloway Sport app.

If you are feeling overwhelmed, we have support services from our Student Advisory and Wellbeing team where you can discuss any concerns, issues or worries you have whether it is about you or a friend. Please contact us via email if you would like to chat with an Advisor who will be able to listen to your worries and help you in getting the right support for you. If you are really struggling with your wellbeing and don’t feel you can keep yourself safe, please contact 999 and speak to an operator who will be able to get you immediate support.  

Furthermore, it is proven that our mental health and wellbeing are assisted and improved by exercise and diet. We would always encourage you to try and get in some form of exercise in order to improve your mood and wellbeing. 

For any ad-hoc (single) bookings, download the Royal Holloway Sport app, select Book from the app homepage, and then Facilities to see the different facilities you can book. Select the facility you would like to book, then Book now where you will be able to see the availability timetable for the facility and select the time you would like to book.

Block booking enquiries for regular slots in our facilities can be made via the Block Booking Enquiry form - find out more here.

For events or parties, find out more here.

Yes, we have hosted successful children's birthday parties in our indoor and outdoor facilities and welcome enquiries about facility space for these. To see the exciting activities we've hosted before, find out more here.

Read the Terms and Conditions via this link.

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