Royal Holloway online focus group

Name

Email

What are the most important areas for a university to contact you about? (Tick all that are applicable) *

My chosen course and department

Student Life

Accommodation

Scholarships and bursaries

Wellbeing and support

University news and updates

Upcoming events (such as Open Days, online events)

What type of content do you prefer to read in an email? (Tick all that are applicable) *

Short text

Long text (such as news stories)

Videos

Infographics/images

How often do you want to hear from a university? *

Every few days

Once a week

Once every two weeks

Once a month

I have no preference

Do you read every email you get sent from a university? *

Yes

Only if I think it contains important information

No, I don't read any emails universities send me

What time of day do you check your emails? *

Morning

Afternoon

Evening

Throughout the day

On average, how long do you spend reading an email? *

Have you attended an online event hosted by a university? *

Yes

No

What do you think is the most important information to have at an online event? (Tick all that are applicable) *