Dorm at Royal Holloway

Move to a different room or Hall


How to leave Halls and exchange your room with another student.

Exchanging rooms with another student

You can only change your room by finding another student to exchange rooms (and legal contracts) with. The student you’re exchanging with must be the same gender and level of study (e.g. undergraduate) as yourself.

I’ve found someone to swap with, what should I do?

If you’ve found another student in Halls of Residence at Royal Holloway who would like to exchange rooms with you, who is the same gender and level of study as you, both you and the other student will need to:

  • log into our online accommodation system
  • click the “Request a Room Exchange” button under the “Your Room” column on the right hand side of the homepage
  • fill in the details about your exchange (these details must be the same for both you and the person you’re exchanging with)
  • submit the form

Once we’ve received your request to exchange rooms, we’ll send you an email within five working days to let you know whether the exchange can go ahead.

There's a £50 charge for all students who exchange their room, which must be paid by both you and the student you’re swapping with (meaning you pay £50 each). Please note, this payment will need to be made at the Student Services Centre (by debit or credit card) on the day that the contracts are exchanged.

Can I move to an empty room in Halls?

You’re only able to move between rooms in Halls of Residence at Royal Holloway on medical or welfare grounds. To assess your eligibility for a move, you’ll need to visit the appropriate support team first.

If you feel that you require a room move on medical grounds, please contact the Disability and Dyslexia Services team.

If you feel that you require a room move on welfare grounds, please contact our Welfare and Wellbeing team.

You aren’t able to move rooms for any other reason.

I want to leave my Hall

If you want to leave your room in Halls, you need to let us know. To give notice on your room, you need to:

  • log into our online accommodation system
  • click the “Request to Leave Accommodation” button under the “Your Room” column on the right hand side of the homepage
  • fill in the details about when you would like to leave and why
  • submit the form

Students submitting notice to leave their room because they’re withdrawing or interrupting their studies will have their request processed and will receive an email from us stating their overall accommodation fee liability.

If you’re continuing your studies at Royal Holloway, you’ll only be released from your contract if we can find someone (e.g. on a waiting list) to take over your room, and once you’ve paid a £100 administration fee. Once we’ve received your request, we’ll be in touch if we’re able to find someone to take over your contract.

Don’t forget to check out!

Don't forget to check out at your Halls Reception when you physically move out of your room! If you don't check out, we won't know that your room is empty and available to offer to another student.

I've got a problem in my Hall

Are you experiencing problems in your flat that you’re struggling to resolve alone, don’t worry, our Hall Life team are on hand to help. The Hall Life team are here to promote a happy Hall environment for everyone living at Royal Holloway through events and campaigns to help bring the Halls community together. Through peer-to-peer support, the Hall Life team can also assist with kitchen flat meetings to address any concerns or issues and deal with discipline. If you wish to report issues of noise, in particular after 11pm, it’s important that you call Campus Security (01784 443063) so that they can try to resolve the issue. Security will then compile an Incident Report Form which will be passed to the Hall Life team to deal with under the College Disciplinary procedures.

For more information about how they can help you, or to get in touch, please visit the Hall Life webpages.

 

Important: this information is changing

The above information is relevant to the 2016/17 academic year only. Information regarding the 2017/18 academic year will be published in June 2017.

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