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Welcome Week

Frequently Asked questions


Find answers to our most frequently asked questions and lots of useful information

Frequently Asked Questions

Below are some of our most Frequently Asked Questions (FAQs) during Welcome Week by topic. You'll also find a link to key contacts if you need further information.

Enrolment

FAQs about enrolment, Online Sign-up, ID checks and more

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Study

FAQs about starting your degree course

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International students

FAQs on visas, arriving in the UK and more

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Halls Accommodation

FAQs about moving into Halls of Residence

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Fees and Funding

FAQs about paying your tuition fees, student loans and more

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Scholarships, bursaries and alumni discount

FAQs about scholarships, bursaries and fee discounts

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IT & accessing systems

FAQs about accessing IT systems and troubleshooting

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Student ID Card

FAQs about receiving and using your Student ID Card

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Travel

FAQs about traveling to campus and travel discounts

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Key contacts

Contact information for key services and helpdesks

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Still need help?

If you can't find what you are looking for in our FAQs please use our Key Contacts page to find out how to contact the relevant team.

Guides

You can find lots more helpful information including events on campus in the guides below on the Official Royal Holloway app

Useful links