IT FAQ home Keyword(s) Can I access my files off-campus? My FAQ isn't listed. How do I get help? What are phishing emails? How do I install the printer drivers for Mac? Can visitors use CampusNet? Can I print to the Royal Holloway printers from home? Do I need to back up my work? What are randomized MAC addresses? How can I add my email account to my phone, tablet or computer? How do I change my password? How do I map a drive on Windows 10? Why am I being asked to re-register my device to CampusNet? Software - Which software is installed on lab PCs? What do I do if I have opened an infected email attachment or clicked on spam? What is the maximum email size I can send and receive? Can I print from my Linux machine? How do I register for CampusNet? What is Eduroam and how do I use it? I'm getting the message 'Your email or password is incorrect,' when trying to log into my emails. What do I do? What's the difference between my username, email address, and my Microsoft Office 365 ID? What is OneDrive? How can I install EndNote? How do I restore documents to my network drives? How do I change my default authentication method? How do I install ArcGIS? Displaying 1 to 25 of 63 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.