Surveys 2018


It’s national survey season, and we’re running a survey for every year group. By profiling all of the surveys through one campaign, we’ll be encouraging students to evaluate their time at Royal Holloway.

The surveys, in particular the National Student Survey (NSS) for final year undergraduates, are critical to our external reputation and student recruitment. 

The survey period runs from Monday 15 January to Monday 30 April 2018. On this page you can find out more about the surveys we’re asking students to complete and the resources to help you promote them. The surveys we’re asking students to complete are:

Student surveys taking place in Spring 2018
 Survey For StartsEnds Run by 

NSS 2017 logo

Final year undergraduates Monday 15 January Monday 30 April Ipsos MORI on behalf of HEFCE

Postgraduate Taught Experience Survey logo

Taught postgraduates Monday 12 February Friday 18 May Higher Education Academy
Postgraduate Research Experience Survey logo Research postgraduates Monday 12  February Friday 18 May Higher Education Academy
Penultimate year survey logo Students taking the NSS in 2018 Monday 15 January Monday 30 April Our Strategic Planning & Change team
First years survey logo All other students Monday 15 January Monday 30 April Our Strategic Planning & Change team
Find out more about the key dates around the surveys, including when our email communications and promotional events are taking place

Why are the surveys so important?

The National Student Survey (NSS) is critical to our external reputation and future student recruitment. Potential students can check our NSS scores by course when applying (on Unistats, for example) and many university league tables use the survey to rank universities (note we cannot link the NSS to league tables when promoting it to students).

Our other undergraduate surveys, the First Years’ Survey and Penultimate Year Survey, support our position in the NSS. By surveying students earlier we have the opportunity to address issues with students' experiences before they take the NSS.

Our postgraduate surveys give us important feedback about the experiences of postgraduates, and helps us compare our performance against other universities.

Guidance for staff

One page guide to promoting the surveys

If you're not sure what the surveys are about or how to introduce them to students, take a look at our one page surveys guide. It's got all the important information you need so you can talk about the surveys with confidence.

Download our one page surveys guide [PDF]

Inappropriate influence

There are some things that we’re not allowed to do when promoting the National Student Survey to our students, including telling a student to respond in any specific way or linking the survey to university league tables. Make sure you don't get caught out by reading our online guidance.

Read our guidance on inappropriate influence

Ideas for engaging with students

Are you finding it difficult to get students interested in the surveys? Take a look at our online guidance on how to engage students in the survey campaign.

Read our guide to engaging students about the surveys

Survey resources

Posters and flyers

Image for social media

Poster / flyer

PowerPoint presentations for lectures or seminars

These presentations have two slides that you can quickly drop in to the end of a lecture or seminar.

  • National Student Survey presentation (PPTX)
  • Postgraduate Taught Experience Survey presentation (PPTX)
  • Penultimate Year Survey presentation (PPTX)
  • First Years Survey presentation (PPTX)

Supporting you

Survey champions

Each department has a named 'survey champion' to help promote the survey within your area. You should hear from yours early in Spring Term. Survey champions have access to:

  • Additional promotional materials beyond those on this page
  • Additional support from Comms (including laptops, tablets, survey incentives and more)

If you're not sure who your departmental survey champion is, please contact the Internal Communications team and we'll put you in touch with yours.


Contact us

If you have any questions about any aspect of the student surveys campaign, or need any help at all, please contact the Internal Communications team.