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Creating a 'Listening and Learning' Organisation: Reflections from the Front Line

25/06/2012 (16:00-18:00)

The seminar is free but space is limited. To book a place please email Liz Hudson


Speaker: Dr Jocelyn Jones, Honorary Research Fellow, RHUL

Director, Mindful Practice Ltd 

The seminar will draw on the findings from two recently completed projects: a two year evaluation of a children’s recovery programme from domestic abuse in Scotland and a one year practice improvement project with referral and assessment team managers in South West England. 

The key messages from these two projects, drawing on children & young people’s, mothers’ and professionals’ views, will be discussed in the context of the Munro Review of Child Protection, and the imperative to move from ‘a compliance to a learning culture’ so that children and families receive more timely and effective help.

Dr Jones has extensive experience as a practitioner and manager in children’s services, expert witness, senior academic (child protection studies), and qualitative researcher. 

She has worked on a number of high profile action learning/research projects in the UK, and has published widely on child-neglect, post qualifying education and training of social workers, the nature of competence, and the importance of reflective practice. 

As an experienced facilitator, Jocelyn is committed to creating the right climate for quality dialogue with all those with whom she works. She is respectful of different ways of ‘knowing’ and has the ability to enable these to be articulated so that new shared knowledge and interconnections are made. 

Jocelyn holds a Doctorate in Action Research from the School of Management, University of Bath.

Location map. 


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