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Continued improvements in student experience as NSS scores increase

Posted on 09/09/2011
Students in IT Department

Students studying in the Computer Centre

This year’s National Student Survey (published by Unistats) saw continued improvement in the scores achieved by the School of Management. Particularly pleasing was the increase in the overall satisfaction rating to 82% (4% higher than for 2010), as we are the only department within the old Faculty of History and Social Sciences to show an increase in this measure of student satisfaction with their course.

Responding to students’ concerns as raised at the Student Staff Committee and elsewhere, the School of Management continues its efforts to improve the student experience.

2010-11 saw:

  • an increase in the School’s library budget, which enabled over £5000 to be spent on the purchase of more core textbooks;
  • the introduction of a free printing allowance for all single-honours and major-honours management students.

Future improvements in student experience

In 2011-12, we plan the following actions to further improve the student experience:

  • the introduction of examiner’s reports to give students feedback on exam performance;
  • students to see the Turnitin report for one core course assignment per year;
  • the introduction of group meetings with their personal tutor for first year students in Welcome Week;
  • earlier assignment of personal tutors for all students;
  • improvement and simplification of the assignment submission process.


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