Studied: BSc Management
Place of Work: L’Oreal
Position: National Account Executive
What made you apply to Royal Holloway?
I applied to a couple of London universities including LSE, Kings, Queen Mary and Royal Holloway for business courses. I got accepted to all but one of my choices, but the minute I visited Royal Holloway on an Open Day, I just fell in love with the place. It was a sunny day, Founders was gleaming, I really liked the campus and, as well as the course and reputation being really high, Royal Holloway is also the number one sporting university in London. You have the best of both worlds: a London university that’s based on a campus in the countryside but within 40 minutes you are in central London.
What were your favourite modules on the course?
The Advertising and Promotions module was assessed through an advertising video that we had to make from scratch. The Consumer Behaviour module gives you a real insight into the marketing world from the consumer’s perspective. By the end of the Accounting modules, producing a balance sheet or a profit and loss statement was second nature. The balance between theory and practical was one of the biggest attractions of the degree. Every year there was a piece of core theory, coupled with something practical like a group led presentation. Every interview I went to I was able to draw on my experiences of delivering presentations, and interview panels love hearing about it because it’s all about how you manage people and balance the competing personalities within that group.
Were you part of any clubs or societies?
First year is about bringing everyone up to the same level, so that left me with quite a lot of free time outside of studying. I joined the Management Society and was elected to President in my second year. I added the element of internships to the society, and focused on bringing in speakers from new business start-ups, as well as arranging tours to companies such as Bloomberg and the BBC. We also held CV and interview technique workshops with the Careers Service to provide targeted guidance for Management students. The whole purpose of the society was really to give people the opportunity to better themselves in terms of exposure to the business world. I was able to build up my own network of contacts, develop my leadership skills and manage various projects; that was the number one experience for me and really helped me when I was going for interviews. Doing extracurricular activities really keeps you on your toes: the last thing I wanted to do was go to university and lounge about for three years!
How did you come to be working at L’Oreal?
I applied to a variety of organisations, but the minute I came for the first interview at L’Oreal I was sold on it! It’s a glamorous place to work, with great ambassadors and brands, but the main draw is the youth within the company. If you look at the senior level managers, they have come from the graduate schemes and are some of the youngest directors in the industry. For me, the most important thing is to be able to progress rapidly, and the one year graduate scheme means that you get great exposure to the different divisions, but are given real responsibility just a year after starting. I started in Category Management in the Irish market, working with the consumer brands L’Oreal Paris, Garnier and Maybelline to determine their positioning and placement in stores. Then I worked with the luxury alternative brands like Kiel’s Shu Uemura and Biotherm in the Sales division, where you manage accounts on a store by store basis. I finished the scheme in the Marketing division, looking at the product development and launches within Ambre Solair and Garnier Minerals female deodorants.
Now I am a National Account Manager, managing the Boots account for L’Oreal Paris, specifically working on the hairstyling range. It’s like managing your own business: you are responsible for the success or failure of those brands. I manage everything from designing the promotions to setting the profit margins. It’s incredible to have such responsibility at such a young age, and the skills that I am developing are 100% transferable no matter what division I might choose to go into in the future.