On March 19th 2013, Royal Holloway was subject to an audit by the Copyright Licensing Agency (CLA). The audit primarily covered the provision of Digital Copies on 8 teaching courses in the 2011-2012 academic year, selected at random by the auditor. The auditor also looked into CLA licence compliance within the Library, and across the College, aiming to identify areas of good practice and areas of improvement. The final report was received on 15th April and overall our compliance with the CLA licence was found to be Satisfactory. Further information on the Audit and changes to our service can be found here.
Changes to the Digital Copies Service
As a result of this audit, and in line with the auditor’s recommendations, the Library’s Digital Copies Team will be carrying out the following activities:
1) Copyright Coversheets on All Digital Copies
The Digital Copies Team will be contacting course convenors over July and August and re-issuing past Digital Copies with a new Royal Holloway coversheet. This coversheet contains copyright information and bibliographic details of the item requested.
If you have previously ordered Digital Copies and would like to use them again in the forthcoming academic year, please email firstname.lastname@example.org with information on the copies you will be using.
Any requests made from June 2013 onwards will include a Royal Holloway coversheet.
2) Improvement to Compliance Checking
Following advice from the auditor on checking internationally-published items, compliance checking in future will be more rigorous. This should have limited effect on the requests process, and the Digital Copies Team will continue to refer to the Library’s Information Consultants regarding issues of provision in any subject area.
3) Annual Review of Digital Copies
The Library has introduced a Digital Copies Annual Review policy to ensure that the CLA’s housekeeping guidelines are met in coming academic years.
Please see the "Annual Review of Digital Copies" tab below for current information on the College's annual rollover of digital copies and compliance checking.