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Software & hardware

The below software is available to all Royal Holloway students and staff.

Microsoft Office

officelogosquare All students now receive a free copy of Microsoft Office for up to five computers, laptops, and tablets for the duration of their studies. You can get it here.

Sophos Antivirus

sophos_logo_300px_rgbThe College's licence to Sophos Antivirus allows students and staff to install this software on their personal PCs and  laptops.  Download your free copy here.

Mathematica 10

mathematica 9 Mathematica is a powerful piece of computational software, capable of building hedge fund trading websites, publishing interactive textbooks, or developing embedded image recognition algorithms. Create an account through the Wolfram portal with your Royal Holloway email address and make sure you verify the account by clicking the confirmation link in the email, then fill in this form to apply for an activation key and receive instructions on how to download your software.

This is an annual licence that will expire in July, but can be renewed while you remain a student.


MATLAB, the numerical computing software, is now available to install for staff and students.

Download your free copy with these instructions.

NVivo 10

nvivo 10NVivo is software that supports qualitative and mixed methods research. It lets you collect, organize and analyze content from interviews, focus group discussions, surveys, audio and now in Nvivo 10 - social media and web pages. Download your free copy. You will require a CampusNet or CampusAnywhere (VPN) connection.

Please visit the Centre for Social Sciences for more information about Nvivo and free training courses.

Note: There is a limited capability version of NVivo available for Macs.  Please contact us using the panel on the right if you are interested in this.


SPSS-logoPredictive analytical software for data sets, SPSS can identify patterns, generate models and so much more. This is a powerful tool for working with data.

Download and install SPSS for Windows or MAC for free. You will require a CampusNet or CampusAnywhere (VPN) connection.

Note: SPSS 21 works on OS X up to and including version 10.9 Mavericks.  We do not currently advise updating to 10.10 Yosemite if SPSS is needed.


If you are a student enquiring about software on a university owned PC then please refer to the staff purchasing page.

Student Discounts

If you are in need of Microsoft Office, a Windows operating system or any number of other software packages then take a look at the following links:


Students can purchase this data analysis and statistical software from the supplier Timberlake.


endnoteUse EndNote to search online bibliographic databases, organise references, images and PDFs in any language, and create bibliographies and figure lists instantly. For a heavily discounted copy please refer to the Library guide.

If you are a student enquiring about software on a university owned PC then please refer to the Staff purchasing page.

IT Services do not supply hardware directly to students.

The suppliers listed below have deals for Royal Holloway students and if you contact them directly they can advise on specifications for new systems. The Store on campus stocks a range of IT consumables.

Student Store: provides laptops and printers from various suppliers. Advantageous pricing and extended warranties are gained from national university pricing deals. Run by Getech.

Apple offer a discount to students, as well as staff, on certain items - for example up to 15% off of a Macbook air.  It is necessary to be on the campus network to order (either being on campus or connected to CampusAnywhereVPN) 

IT Services assist students with getting their devices and user accounts working on the network, however we do not provide hardware support for student equipment. Before seeking repairs please check if your equipment is  still under warranty and check the manufacturer’s website for support and drivers. Here is a list of local companies that may be able to help you:

We strongly recommend getting an estimate of the cost of repairs before work commences.

Texnet-IT Computer Services Limited

Universal House, Wolsey Road, Ashford, Surrey, TW15 2RB
Tel: 01784 253600
Web: http://texnet-it.co.uk/

Egham Tech Shop

44A High St, Egham TW20 9DP
Tel:01784 470188

One Touch Services

182C Kingston Road, Staines-upon-Thames, Surrey, TW18 1PE
Tel: 01784 770402
Web: www.onetouchservices.co.uk
Email: chris@onetouchservices.co.uk


There is also a PC World in Staines.


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Getting help

Log a call - IT Service Desk:

W: itservicedesk.rhul.ac.uk

E: ITServiceDesk@rhul.ac.uk

T: (01784 41) 4321

Laptop Support and Mobile Device Clinic

Bedford Library 2-01

Clinic Opening Times...


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