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IP and name service and registration

IP address management/provision for all hosts on campus including DNS.  Policy can be found here. The service is currently limited to IP version 4.

All eligible hosts on the Royal Holloway data network.

Service hours

24 hours a day, 365 days a year.

Service targets

  • Hardware/Service - 4 hour response during core working hours (Mon-Fri 09:00-17:00).
  • Software – Dealt with through IT Service Desk with appropriate response times.



Request service

Please email the IT Service Desk to request this service. 


Getting help

Log a call - IT Service Desk:

W: itservicedesk.rhul.ac.uk

E: ITServiceDesk@rhul.ac.uk

T: (01784 41) 4321

Laptop Support and Mobile Device Clinic

Bedford Library 2-01

Clinic Opening Times...



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