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More in this section Audio Visual

Video conferencing

Technical support and equipment provision for IP (H323) and ISDN (H320) video conferencing.

Support for staff and students within core hours.

Outside of core hours assistance is available by prior arrangement on a best efforts basis and may be charged.

Service hours

Core hours during term time: 0830-1800, Mon-Fri.

During other periods: 0900-1700, Mon-Fri.

Service targets

Technician will be present for at least the beginning of any connection to assess quality and make any adjustments. Then on call responding within 10 minutes during core hours. In practice emergencies are often dealt with far quicker.


Getting help

Log a call - IT Service Desk:

W: itservicedesk.rhul.ac.uk

E: ITServiceDesk@rhul.ac.uk

T: (01784 41) 4321

Laptop Support and Mobile Device Clinic

Bedford Library 2-01

Clinic Opening Times...


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