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Account services

All members of the College and some other specified individuals have, or can request, acess to an account on the Royal Holloway network. All accounts grant users access to the wired and wireless network for internet access.

Student accounts

Students have access to network resources such as personal filespace (Y: drive), personal webspace (W: drive), and any other drives defined by their department. A lifetime Outlook Live email account and the ability to log on to College PCs and access software packages is also standard.

Staff accounts

Staff have access to network resources such as personal filespace (Y: drive), personal webspace (W: drive), departmental shared drive (N: drive) and any other drives defined by their department.  Staff also have an a Microsoft Exchange email account.

Temporary accounts

 Visitors and visiting or external staff can be given restricted accounts with or without email accounts based on their needs.

Conference delegates

Most conference requests are dealt with by the Sales and Marketing team who forward the appropriate details regarding number and duration of accounts required. Therefore it is likely that you will need to contact them in the first instance to establish any requirements.


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Getting help

Log a call - IT Service Desk:

W: itservicedesk.rhul.ac.uk

E: ITServiceDesk@rhul.ac.uk

T: (01784 41) 4321


Laptop Support and Mobile Device Clinic

Bedford Library 2-01
Weekdays/Evenings/Weekends

Clinic Opening Times...


 
 
 
 

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