Follow the steps in this FAQ to add or remove your email account from your Android device. Some devices will automatically obtain your email settings with minimal input i.e. user name and password while some require more information that you'll need to add manually.
If you have previously configured email on your Android device and it stops working follow the steps to remove your account from your device then add your account back to your device. Follow the steps down the page to remove you account.
Note: The following screenshots are from an HTC phone so yours may look different, the steps are the same.
Add your Account
Click Add account, scroll to More accounts and select Email.
Enter your email address and password then click Manual setup.
The server address to enter is: outlook.office365.com
Clear the Username field and put in your email address.
Then click Next.
Now your emails will automatically sync to your device.
Please note: On some Samsung phones you may need to check for an icon in the notification area at the top of the screen before you can add the account.
Remove your existing Royal Holloway account
On Android devices, you may find this within Settings > Accounts & Sync listed under the account name.
Select your Royal Holloway email account.
Then select Remove account.
You will receive a warning that your email, calendar and events settings will be removed from your phone. Click OK.
For troubleshooting and comprehensive help visit Microsoft's Outlook help by clicking here.