Staff email

Staff email accounts   envelope-small         

All staff email accounts are provided using the Office365 system.

The standard mailbox size is now 50Gb.  This increase in size removes the need for email archiving and reduces the need for deleting potentially useful items.The maximum size for an email attachment is 25Mb.

Email clientsenvelope-small

Standard staff software is Office 2013.  Click here for a list of email clients which are Recommended, Also Supported and Not Supported.

Setting up your email profile at home is easier than ever using the auto discover service – just put in your email address and password and Outlook will do the rest!

Web mail envelope-small

You can access your Royal Holloway email directly via the internet using webmail at

Office 365 Email - Setting up my software or device

Find everything you need to know for setting up your Office 365 email here!

Top tips! envelope-small 

(please follow the links...)

 A guide to dealing with Spam Email

How can I open an additional mailbox?


 Accessibility | Policies | Privacy | Regulations & legalScope of support 

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Mobile Set up Guides

There is a wealth of useful information and help for Microsoft Office products, including Outlook, on the Microsoft website.

Getting help

Log a call - IT Service Desk:

W: IT Service Desk


T: (01784 41) 4321

Laptop Support and Mobile Device Clinic

Location: Davison Building, Library, ground floor.  The Support Office is just to the left of the Library helpdesk.


Clinic Opening Times...