Posted on 11/05/2012
Delegates at the SEUG conference
A project team from Royal Holloway has won an award for transforming the way undergraduate applications are processed. The team were the winners of the Innovation Award at the Ellucian European User Group conference in April and were commended for their analysis, design, development and implementation success.
The College collaborated with Sungard HE (now known as Ellucian) to create an online (paperless) undergraduate application process to address two main concerns;
1. The College's desire to improve our undergraduate application decision making process in terms of speed of decision making and going paperless.
2. Ellucian’s need to develop a paperless process in preparation for UCAS going paperless in 2013.
The project team comprised Matthew Weller (Business Analyst), Christine Warren, Nick Venable & Joel Peddie (Registry Systems), Karl Billington & Cat Cole (Admissions), Charu Sahota, Alex Chung and Pete Karpel (IT Development) and Chris Chatham who joined midway through to help support the development as project manager.
The solution, known as the Application Review Centre (ARC), went live in Autumn 2011, transforming the way we process undergraduate applications. It allows Admissions Tutors real time access to online application records and they are able to review, refer, reject and make offers online. The central Admissions Officers are then able to check and approve these offers very speedily for transmission back to UCAS and ultimately the applicant.
The College conducted a full business review under the SASR project before proceeding with the design and development and Ellucian agreed to find resource to work with us, later reviewing and adopting much of our internal development for inclusion in their UK software portfolio for use by other HE clients. This solution is now fully supported by Ellucian and forms part of their suite of Banner Student modules.
Ellucian / SunGard Higher Education European User Group serves colleges, universities, and foundations in 40 countries worldwide, helping them build the resources they need to support new communities of learners.