Upgrading all staff email accounts

Posted on 17/05/2013
Laptop IT

Royal Holloway is currently in the process of upgrading all staff email accounts as part of a campus-wide move to Microsoft Office 365.

Your mailbox will be upgraded this weekend. The upgrade can take a few hours to complete, during which time you can continue to access your email except for 5 minutes at the end where you will be disconnected and asked to log in again.

If you use a mobile device you will need to delete your current settings and re-add your account after the upgrade. For instructions, please see the email from IT Info sent to all staff mailboxes.

You will receive a confirmation email after the upgrade completes. 

The IT Service Desk are working extended hours and will be available over the weekend between 9am and 5pm if you experience any problems.

01784 414321




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