Posted on 17/05/2013
Royal Holloway is currently in the process of upgrading all staff email accounts as part of a campus-wide move to Microsoft Office 365.
Your mailbox will be upgraded this weekend. The upgrade can take a few hours to complete, during which time you can continue to access your email except for 5 minutes at the end where you will be disconnected and asked to log in again.
If you use a mobile device you will need to delete your current settings and re-add your account after the upgrade. For instructions, please see the email from IT Info sent to all staff mailboxes.
You will receive a confirmation email after the upgrade completes.
The IT Service Desk are working extended hours and will be available over the weekend between 9am and 5pm if you experience any problems.