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More in this section Student support services

Useful websites and contacts

We've collated a list of useful contact numbers, emails, and websites for departments within the university, and external organisations that may prove useful during your time with us here at Royal Holloway. If something here isn't listed, you should be able to find it somewhere on the wider website!

International admissions

For queries relating to the International Foundation Programme, Pre-Masters Diploma, Pre-Sessional English Language Programmes, and visiting students (Erasmus, International Exchange and Study Abroad), please contact study@royalholloway.ac.uk

Admissions and course enquiries

The Admissions Office deals with all undergraduate and postgraduate applications to the university, for Home/EU and international students.

Admissions office: +44 (0)1784 414944 I Contact us

Open Days and campus tours:

Book online  |  More information and dates

Royal Holloway prospectus:
Browse online  |  Order online

Disability & Dyslexia Services (DDS) - advice on support requirements for students with disabilities +44 (0)1784 276473 | email

Enrolment:  +44 (0)1784 276641 | email

Student Services Centre (for all non-academic related queries): +44 (0)1784 276641 | email

Tuition fees:
e-pay: online card payment site I Fee payment advice: email


Student services and welfare

Student Services Centre +44 (0)1784 276641 | email

Accommodation support in halls of residence

Private sector housing: what you need to know

Faith support

Counselling Service: +44 (0)1784 443128 | email

Disability & Dyslexia Services: Founder's West room 143 , +44 (0)1784 276473 | email

Financial Advice: +44 (0)1784 276109 | email

Health Centre: +44 (0)1784 443131 (9am to 5pm, Mon-Fri) I 01753 865773 (for out of hours medical advice) 

Security Centre: +44 (0)1784 443063

Student welfare: +44 (0)1784 443394  

International Student Support Office: +44 (0)1784 443663 | email

Students’ Union: +44 (0)1784 276700


Student residences

Non-residential: 01784 443 394 8am-5pm | email

Non-residential Customer Services covers administrative and academic areas for staff and students.

01784 44 3052 7am-10pm | email

North Campus:
01784 44 3440 9am-5pm | email
(this covers Penrose and Highfield Court)

01784 43 5331 7am-10pm | email

The Hub:
01784 44 3285 7am-10pm | email


Useful websites for international students

The United Kingdom Council for International Student Affairs (UKCISA)

UKCISA offers information and advice to international students who are studying or considering studying in the UK. Their website offers information on a wide range of issues of interest to international students.

Outside the UK: +44 20 7788 9214
Inside the UK: 020 7788 9214

Please note that they only give advice by telephone. They do not offer personal appointments or advice by email.


HOST UK offer the opportunity for international students to spend a weekend or holiday with a British family in their home.

The British Council 

For information about British Council activities and a list of offices worldwide.

International Students House, London

ISH offer accommodation, support and social activities for students in London.

Prepare for Success

This is an interactive web learning tool for international students who are getting ready to come to the UK for study in further or higher education. It contains learning resources which are activity-based to help you find out about different aspects of academic life in the UK and the skills needed for effective study.


Useful government websites

UK Visas and Immigration

For information about who needs a visa to enter the UK and how to apply.

Home Office

For information on Leave to Remain in the UK. Application forms can be downloaded from this site.

Surrey County Council

For information on local county government services including schools and registered childcare, as well as local public transport information.  


Use the "Driver homepage" for information about driving licenses in the UK or the "Vehicles homepage" for information about car registration and taxes.


Travel information

National Rail

For information about rail travel and train times

National Express Coach Service 

For information on inter-city and airport link bus services including those from Stansted and Luton airport.

Transport for London

For information about travelling in and around London, including on the tube, buses, river services and the docklands light railway (DLR).


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