More in this section Student support services

Support & Advisory Services for International Students


 The International Student Support Office (ISSO) is here to help you get the best out of Royal Holloway.We are here to provide you advice and support and our services include immigration advice, airport collection, day trips and events as well as guidance with welfare issues to ensure you settle in well to your new life at Royal Holloway.

ISSO host Global Cafe in partnership with Student Union and the Campus Life Team. This is a chance for students to meet up for free coffee,biscuits and great conversations. Check out our facebook page. 

If you have any worriers or concerns, please feel free to visit our office and speak to one of our experienced team of advisors.

Students are encouraged to drop by if they have any questions at all - we'd be pleased to help you! Alternatively, you may contact us by email. We will endeavour to respond to your email as soon as possible



Pre- Arrival

arrivals airport pick up

- After Applying
- Arriving in the UK
- Airport Collection
- Orientation & Welcome Week

Immigration & Visas

Passports and visas

-  Applying for a Tier 4      outside the UK.
-  Extending your Tier 4 in the UK
-  Apply for a Schengen Visa
-  Lost passport & visas
-  Inviting friends & family
-  Short Term Study visas for    resit students

Living in the UK


-  Open a bank account
-  Police Registration
-  Register with the health centre
- Working during your studies
- Getting your National Insurance Card

Bringing Family to the UK


- Health Centre
- Finding accommodation
Schools & Nurseries 

US Federal Loans


- Available loans for US students
- US Veterans Educational Benefits

Useful Contacts & websites








Meet the International Student Support Team

 International Building   IN009


Denise Keable                                       Deputy Head of Support & Advisory Services

Tel. +44 (0) 1784 443663    


Monica Kumwenda                                           International Student Advisor                           Tel. +44 (0) 1784 276168                                E:

Szu Ho                                                     International Student Support Assistant           Tel. +44 (0) 1784 276222                                E:

Bao Chu                                           International Funding Coordinator (US Federal  Administrator)                                    Tel. +44 (0) 1784 443003                                E:

Opening Hours:

Mon to Fri 10:00 to 16:00

Email: +44 (0) 1784276222

Join us on Facebook

 International Student Handbook 2016/17handbookInternational Students (Degree Programmes) Orientation 2016orientation





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