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Health and Wellbeing

Health and Wellbeing relates to all aspects of your working life, from the quality and safety of your physical environment, to how you feel about your work.   There are various sources of support available to employees.  In the first instance, employees may wish to discuss any wellbeing concerns with their line manager. 

The HR department provides access to employment support and is available to discuss all work-related health and wellbeing issues.  HR also work closely with the Occupational Health Service and can arrange staff counselling subject to a recommendation from the Occupational Health Doctor.

To discuss all work-related health and wellbeing issues please contact your HR Manager to arrange an appointment.

The Health & Safety Office provide advice and assistance across the broad subject of occupational health and safety. This includes the detailed interpretation and application of health and safety legislative requirements, covering specific subjects such as policy formulation and the management of risk relating to a wide range of topics.  Further details are available on the Health and Safety website.

Employee Assistance Programme

The Employee Assistance Programme (EAP) is a benefit provided free of charge to staff at Royal Holloway.  The EAP, delivered by Workplace Options, offers impartial and confidential advice and support on a range of work, personal and family issues.  The service is available 24/7, 365 days of the year and there is no limit to the number of issues employees can gain support on.  As well as professional consultations and counselling in person and over the phone, the EAP has extensive online resources including LiveCONNECT - an instant messaging tool - and free monthly webinars.

 Find out more here

Worklife Balance

Promoting a positive work-life balance at the College is about establishing an employee's personal and workplace needs and considering how they can be met in ways that are consistent with the needs of the College.  

Work-life balance is an integral part of the College's HR Strategy.  Royal Holloway is committed to be an inclusive employer, responsive to the needs of a diverse workforce. Both the College and individual employee's can benefit from a working environment that supports work-life balance, as this can lead to:

  • Staff feeling more valued and more loyal to their employer
  • Increased motivation and job satisfaction
  • Reduced levels of stress
  • Reduced levels of absenteeism
  • Improved recruitment and retention
  • Improved working relations

The College has the following policies that will assist in acheiving this aim:

Occupational Health

Occupational Health is a distinct branch of preventative healthcare, which specialises in the relationship between work and health. The College's Occupational Health service is delivered by OH Works and is committed to protecting and promoting the health and welfare of employees.  

The Occupational Health Service advise on various matters concerning the effects of work on health and the effects of health on work. They work to the benefit of both employer and employee, to prevent work related ill-health by the:

  • Prevention of ill-health by providing active advice and guidance.
  • Support for managers to manage staff with health related issues.
  • Provide practical and confidential health support for staff within the workplace.
  • Advising on the control of potential health risks at work.
  • Providing health surveillance in order to detect occupational health disease at an early stage.
  • A preventative and pro-active approach.

Occupational Health facilitate stress awareness training sessions for line managers and for all staff.  Details are available on the staff development web pages.

Occupational Health referrals are made by the Human Resources Department.    Should you wish to discuss potentially attending an appointment with the College's Occupational Health Doctors please contact your HR Manager.

The College's Health and Safety Office also works closely with the Occupational Health service.  Particulary in relation to health surveillance, ergonomics and workstation advice and health promotion.   Further details are available on the Health and Safety website.


OH Works Referral Guidelines for Managers Aug 2014

Referral Process Flow Chart Aug 2014

Sport and Recreation

Royal Holloway knows that sport is an integral part of people's lives.   That is why we encourage staff, students and the surrounding community to get involved with sport

The Sports Centre offers various sports clubs, high quality on and off campus facilities, events and more.  For further information please visit the Sports and Recreation website.


If you are having relationship difficulties at work, the HR department  can access internal and external mediators who may be able to help.  Mediation can help by working with two or more people to work through a conflict to help improve working relations.

Trade Unions

We work in partnership with the campus Trade Unions, who perform a key role in supporting staff. Information on all the recognised campus unions can be accessed below:





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