What is it?
The aim of this two day course is to demonstrate the value that coaching skills can bring to any conversation and to equip individuals with the skills and confidence to use these skills in everyday work life situations.
The course is broken down into two separate days with practice taking place in between. This will then be reviewed on the second training day. Day two will build upon the learning gained on day one and will include further models and techniques in order to build confidence in communicating and influencing, particularly for difficult conversations.
Target audience
Open to all staff
Programme objectives
By the end of the two days you will:
- Understand the difference between coaching, mentoring and other leadership styles and approaches
- Know the core coaching skills which contribute to confident communication
- Apply and practice these skills using practical and real working situations
- Know how and when to apply these skills in a practical way back in the workplace
- Develop awareness of self and others
- Understand how to use coaching skills to manage difficult conversations
- Know how to build trusting and sustainable working relationships.
Programme components
One day experiential face to face workshop plus one day follow up.
Programme facilitator
Ruth Dover - Noble Learning