Community Matters

Royal Holloway, University of London is situated between the Egham and Englefield Green, close to London and the small sizes of the local communities makes the university a relaxed and peaceful place to live and study.    Community relations are extremely important to us and we are keen to help wherever possible.  We seek to be a good neighbour by contributing fully to the local economy, by supporting local causes with student volunteer help, by encouraging our students to behave considerately in the local area and by encouraging close attention to crime-prevention. 

The Community & Wellbeing team work to promote positive and harmonious relationships between all local residents and are committed to continuing our long-standing close partnership work with Runnymede Borough Council (Environmental Health & Safer Runnymede), Surrey Police (Runnymede Neighbourhood), and our Students’ Union to achieve this.  We encourage residents to report concerns about students - for example noise or anti-social behaviour - to our external partners (where appropriate) and to the Community Wellbeing team so we can work together to resolve the concern to maximum effect.

Please read our Be A Good Neighbour Guide for more information. 

Here are some examples of our community input and of what our students love about the area,  

Our Students' Union have also produced a Community Strategy in support of this. 

Useful contacts 

Royal Holloway, University of London (Community & Wellbeing or Estates) 

When to contact the Community Wellbeing team.

If you believe community issues involve students from Royal Holloway, University of London please report your concern to the Community Wellbeing team in addition to the relevant external community partner.

Community Wellbeing office               01784 276612 or email the team.    

The Community Wellbeing team is part of Support & Advisory Services.

Please report any concerns at the time of the incident so we can respond swiftly.  

Community engagement.

We attend local Police panel meetings and Councillors surgeries wherever possible as part of our continued community engagement.  We work with Communications & External Relations and Estates to meet residents groups regularly through the year. 

When to contact the Estates department (Estate plan). 

We are developing our historic estate to provide a 21st century campus that meets the needs of people studying and working in our university today. If you have questions about any aspect of our Estate plan you may find the answer to your questions in our Frequently Asked Questions.

If not, please contact 

Runnymede Borough Council (Environmental Health & Safer Runnymede)

When to contact Environmental Health and / or Safer Runnymede

If noise nuisance is emanating from domestic premises the enforcement responsibilities lie with Runnymede Borough Council.

Environmental Health (office hours)                            01932 425131 

Safer Runnymede (outside normal office hours)      01932 838383

Or email the Environmental Health team at Runnymede Borough Council 

Surrey Police (Runnymede Neighbourhood) 

When to contact the Police Neighbourhood Team (Runnymede)

When a crime - including Public Order offences - is suspected to have taken place the crime should be reported to the Police.  

In an emergency                                                  999

(e.g. if is a crime is in progress or someone's life is in danger) 

For all other non-urgent Police matters         101

Or email the Neighbourhood Teams(Runnymede) 

Students' Union, Royal Holloway, University of London

When to contact Students' Union, Royal Holloway Univeristy of London

If you wish to contact the SU directly about any aspect of their operation please speak to the SU reception team. They will identify the member of staff who will be able to assist you with your enquiry. 

SU Reception (office hours)                   01784 276700 

Chief Executive                                        Tom Flynn 

Head of Trading                                       Max Ross

President (Education & Campaigns)    Nayab Cheema

Community Matters 

Royal Holloway, University of London have published newsletters (print & email) to the local community twice each year since 2006 to keep you informed of College news, projects and of community initiatives.

'Community Matters' newsletters

Recent newsletters

If you would like to be added to the mailing list please email us or call 01784 276493. 

Estate plan updates

If you have any other queries, please contact us.



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