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Pay my fees


How to pay your tuition or accommodation fees

How much are my fees? 

You can view your tuition and accommodation fees on Campus Connect under the 'Money' tab.

If a parent or guardians are paying fees on behalf of a student, it is the responsibility of the student to inform parents or guardians of their fee amount by sharing the information available to them on Campus Connect. If a parent or guardians is making a payment, it is important that students provide their Royal Holloway student ID so that the payment can be matched to their financial account. 

Have you applied as International Study Group Centre or applied via an agent through our partner Study Group? If so DO NOT pay your deposit to Royal Holloway as it will not be accepted - you must make a deposit payment VIA STUDY GROUP ONLY.

Study Group deposit payment must be paid via https://pay.studygroup.com/login and refer to details in your offer letter or email studentpayments@studygroup.com for help.

Don’t get caught out by fraudsters! Please take care when deciding how to pay your fees. Fraudsters specifically target students so take care not to put yourself at risk. Follow our preferred ways of paying your fees, as they are safe and secure - if you choose to use an alternative route of payment you may put your money, and yourself, at risk. How might you get caught out? Find out here.

The university cannot accept payment from any sanctioned individual or organisation.   

Please note you cannot make payments to the university using Convera GlobalPay if you, or the payer, is resident in and/or the payment is originating from any of the following areas: 

  • Afghanistan
  • Belarus
  • Cuba
  • Crimea Region
  • Donetsk Region
  • Iran
  • Luhansk Region
  • North Korea
  • Russia
  • Syria
  • Venezuela

Paying your own fees

Paying online 

Students can make payment on Campus Connect under the 'Money' tab. 

Parents or third parties can pay fees using our ePay service.

Online payments appear on Campus Connect by 6pm the next working day.

Please note: we do not accept American Express and Diners cards.

Paying by bank transfer

We offer a quick and secure way to make international bank transfers in partnership with Convera GlobalPay. This cannot be used for UK bank transfers.

When making a payment yourself, ask your bank to quote:

  • Student’s name.
  • Student’s nine digit reference number.
  • What the payment is for (e.g tuition installment, full fee, accommodation)
  • Make the transfer with all handling charges for the account of the payer.

Make sure your payment is processed by your bank at least five working days before it is due. To minimise the risks around fraud and money laundering to both the student and the College, we strongly discourage students from making direct bank transfers to the College. Direct bank transfers should only be used on request, and in exceptional circumstances. Students are expected to pay their College fees using one of the preferred payment methods above.

You can find the University's bank details here. (You will need to be logged on to the VPN to access this file)

Check your payment has been received on Campus Connect.

Fees paid by a sponsor 

Fees paid by a sponsor 

If a third party, e.g government embassy, employer or recognised funding body (other than Student Finance England), is paying part, or all, of your fees you must send the original letter confirming the level of your support, before you start your programme.

Please click here for an example template.

You must email a scanned copy of your sponsor agreement to student-fees@royalholloway.ac.uk.

Please note that Royal Holloway does not produce sponsor invoices for accommodation fees. If a sponsor has agreed to pay the fees for your accommodation please forward a copy of the invoice (that you can save and print from the 'Money' tab on Campus Connect) to them for payment. 

 

Fees paid by government funding  

Undergraduates 

If your Student Finance tuition fee loan is approved, we will receive confirmation directly from the Student Loans Company in September. You need to have completed Online Sign-up and your ID Check before we can confirm your attendance to the Student Loans Company and the earliest we will do that is the first day of term, Monday 18 September 2023. That means that until then, your Enrolment checklist on Campus Connect will show as incomplete. Please do not worry, as long as you have an approved loan and complete your Online Sign-up and ID Check, we will confirm your attendance. For further information, please visit the Welcome Week webpages.

Postgraduates

If you're a postgraduate taught or Research student, funding your tuition fees via a Master’s or Doctoral Loan, you must forward a copy of the approved loan confirmation to the Student Fees team before you can complete enrolment.

The earliest this will happen is the first day of term, Monday 18 September 2023.

This means that your Enrolment Checklist on Campus Connect will show as incomplete until we confirm your attendance. 

Paying by instalments

Find out more about paying by instalments.

Alumni Discounts:

For PG students who are entitled to an alumni discount, this will be applied in the following way:

  • The alumni discount is made on the fee amount payable following any other reductions e.g. studentships.
  • The alumni discount is available on the tuition fees for the first year of study only, whether full or part-time.
  • The alumni discount cannot be used in conjunction with full fee award studentships (including those with an additional cash award).
  • The alumni discount cannot be applied to Continuing Professional Development (CPD) courses.

For further queries regarding Alumni discounts, please contact student-administration@royalholloway.ac.uk

 

Payments in-person by card or cash and Cheque

We do not offer in-person payments by card or cash and Cheque. If you cannot pay by any of the above methods, please contact student-fees@royalholloway.ac.uk

Refund requests

If your student fee account has a credit balance you may request a refund.
Wherever possible the College will always refund credit balances back to the account which made the original payment and you may be asked for confirmation details before your request can be completed. The Student Fees team will contact you on your College email so ensure you check your Inbox regularly.
 

UK fees

Find out how to pay your fees as a continuing UK student

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EU/International fees

Find out how to pay your fees as a continuing EU/international student

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Student Finance

Find out about student finance and how to apply

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Sponsors

Find out information for if a third party is paying for part, or all, of your fees

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Understand my billing

Find out more about my tuition fees, how they are charged and calculated

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