How to Pay Fees

Payment of Tuition and Accommodation Fees 

Both tuition and accommodation fees can be paid by the methods detailed on the tabs below. Students can view invoices covering fees for the current academic year and make a payment at any time via the finance tab of Campus Connect

Debit or credit card

Online payment:

  • Campus Connect (username and password required) for students only.
  • Epay (nine digit student number and date of birth required) suitable for payments by family members etc.

Please note we currently do not accept American Express and Diners cards.

If you have difficulty making a payment online you can talk to a member of the Student Services Centre team in the Windsor Building.

International Bank Transfer

Royal Holloway offers a quick, safe and secure way to make international bank to bank transfers in partnership with Western Union:

  • Secure payment in local currency.
  • Exchange rate quote guaranteed and held for 72 hours.
  • The correct amount received for your fee payment at the
  •  university.
  • No expensive international bank charges.
  • Email confirmation from Western Union and Royal Holloway once payment received.
  • No difficulty in identifying your payment at the university.

Tuition and Royal Holloway accommodation fees can be paid via this service.

Click here to make a secure transfer in your local currency 

Bank to Bank Transfer

If you are making a bank transfer payment please ensure your payment is remitted by your bank at least five working days before your invoice due date.

 

Bank Name:

National Westminster Bank, Egham, Surrey, TW20 9EU

 

Account Name:

RHBNC

 

Sort code:

60 07 33

 

Account No:

02325330

To ensure there is no delay in allocating your payment please ask your bank to quote:

  • Student's nine digit ID number (100......).
  • Student's name.
  • What the payment is for ( e.g. tuition instalment,accommodation, tuition fee). 

 Click here for the full College bank details (including IBAN )

Cheque or Banker's Draft

Cheques or banker's drafts may be sent by post (do not mail cash and/or travellers cheques). Please make cheques payable to 'Royal Holloway University of London' and send to:

Student Fees Office, Royal Holloway University of London, Egham, Surrey, TW20 0EX

Cheques must be drawn on a UK bank in GB sterling. We do not accept Eurocheques or cheques drawn on an overseas bank.

Please ensure you have written the student ID number on the reverse of the cheque and that it is posted at least five working days before an invoice due date.

 

If you have difficulty making a payment you can talk to a member of the Student Services Centre team in the Windsor Building.

Confirmation of Fee Payments

Refund Requests

If your student fee account has a credit balance due to a fee adjustment, movement from college accommodation or an overpayment, you can request a refund by submitting the Student Fee Refund Request Form.

Wherever possible the College will always refund credit balances back to the account which made the original payment and you may be asked for confirmation details before your request can be completed. The Student Fees team will contact you on your College email so ensure you check your Inbox regularly.

Please note that refund requests for overpayments due to the early payment discount will be processed after 1st November.

  • Student Fees Refund Request Form
    Please submit this form to request a refund of a credit balance of Tuition or Accommodation fee payments
  • Your details
  • Student Name

Student Finance Loans 

UK/EU Undergraduate Loans

You have to re-apply every year for Student Finance loans and grants and it is important that you have your finances in place before term starts in September

Click here for information on the Student Finance process and what you should be doing to prepare for next year.

Maintenance Loans (UK undergraduates only)

The following has to happen before a student receives their maintenance loan;

  1. Online Sign Up has been completed
  2. Tuition Fees have been paid or Student Finance have confirmed a Tuition Fee loan for the current academic year directly to Royal Holloway
  3. Any debts with Royal Holloway from previous years have been paid in full. Check your account on the finance tab of Campus Connect
  4. Confirmation of Attendance has been completed. Royal Holloway will only confirm attendance for returning students if the first 3 steps described above have been completed.  New students to Royal Holloway must also complete ID check. You can check when your attendance was confirmed on the enrolment tab of Campus Connect.
  5. You should expect your loan to be in your bank account within 3 working days of the date your attendance was confirmed. If you have provided up to date contact details Student Finance will text you when your loan has been paid.

 

 

Student Finance England Loans for Postgraduate Study

If you have an approved Postgraduate Loan, the Student Loan Company will pay the funds to your bank account once Royal Holloway has confirmed your registration on an eligible course. You are therefore a self-funded student and will need to make a fee payment in order to enrol.

If you are planning to use your loan to pay your tuition fees you must forward a copy of the approved loan confirmation to the Student Fees Team before you can complete enrolment. You also need to have returned your signed declaration form to the SLC.

If the loan amount you are receiving each year is equal to or more than your fees for the year you will be permitted to complete enrolment , your registration will be confirmed to the SLC and your tuition fees will be split in to 3 equal instalments in line with the loan payments due to you.  

If you are eligible to receive the Alumni Discount, this will be allocated to the first instalment.

Please note the fees for each year must be paid in full before continuing onto the next year if you are on a 2 year course.

If your fees are higher than the maximum loan entitlement per year then you will be expected to pay the shortfall before your registration is confirmed to the SLC. The balance of your tuition fee, covered by the loan, will be split in to 3 equal instalments in line with the loan payments due to you.

If you have applied for something other than the maximum amounts and do not fall into either of the categories above, then you must pay 50% of your fees at enrolment and the balance at the start of term 2.

Receiving your loan

Once you have completed registration at the university, we will contact the Student Loans Company to confirm this and your payment will be released within 2-5 working days of this confirmation being sent.

Please note that this process will ONLY release payment if you have returned your Signed Declaration form to the SLC confirming that you accept the Terms and Conditions of the loan. It takes them about 10 working days to process your declaration once you send it in, so please ensure you allow sufficient time for this.

Click here for more information on Postgraduate Fees and Funding

  

Tuition Fee Payments by a Sponsor

If a third party ,e.g government embassy, employer or recognised funding body (other than Student Finance England) , is paying part , or all, of your fees we must see the original letter confirming the level of your support, before you start your programme.

If, at enrolment, the online information is showing the full fee is payable by you, you should still complete online sign up but it will not be possible for you to complete your enrolment fully until a formal sponsor's guarantee to make payment to Royal Holloway has been seen and recorded by us.

You can either present your sponsor letter at enrolment or you can email a copy of the original letter to Student Administration. An invoice will then be issued to your sponsor once you are fully enrolled.

Please note that Royal Holloway does not produce sponsor invoices for accommodation fees. If a sponsor has agreed to pay the fees for your accommodation please forward a copy of the student invoice to them for payment. You can download a copy of the invoices for the current academic year from the finance tab of Campus Connect.

Royal Holloway, University of London logo
19/08/2017
 
Contact us

If you have a query concerning a payment you have made or need to make please contact: Student Fees or call us on: 

01784 414099

 

If you have a query concerning the amount you have been billed please contact : Student Administration

 

Click here for a quick guide on How to Pay fees PDF