TypeTitleDescriptionResolved
CustomerResolved: Printing issue Weds 22nd Nov

Closing -resolved issue

23/11/2017
CustomerMoodle - Scheduled Maintenance Thursday 23rd November 07:15 - 08:00 UK time

Maintenance successfully completed.

23/11/2017
NetworkIssue: CampusNet WiFi unavailable

Closing call that was stil open.

SN

20/11/2017
SoftwareFurther update - Windows 8 and 10: Windows Update prompting for immediate Reboot

Closing

 

re

patches for three critical vulnerabilities in the Windows DNS client in Windows 8, Windows 10, and Windows Server 2012 and 2016

30/10/2017
SoftwareMoodle VLE Service restored

The Moodle VLE service has been restored.

30/10/2017
SoftwareResolved: SAML login error

The issue was resolved yesterday afternoon and we can confirm the affected services (DropBox For Business and the SU website) are now running as normal.

 

We apologise for the inconvenience caused.

 

Email: ITServiceDesk@rhul.ac.uk / Web: enquirymanagement.royalholloway.ac.uk / Telephone: 01784 41 4321

24/10/2017
SoftwareResolved: MyView Unavailable

Work complete

05/10/2017
NetworkMonday 18th Network Connectivity issues across campus

Work Complete

05/10/2017
CustomerTuesday 3rd October 08:00 - 09:00 New Campusnet registrations at risk during network maintence

Work completed.

05/10/2017
CustomerMoodle VLE Unavailable Thursday 5th October 08:00 -08:30

All work successfully completed on Moodle VLE

05/10/2017
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