School of Management
Royal Holloway University of London

The Centre for Research into Sustainability

Mandating Stakeholder Engagement: An Italian Perspective

Project Description

Several commentators have concluded that the “self-policing” nature of new stakeholder engagement regimes is particularly vulnerable to the “capture” and manipulation by powerful managerial interests. This research aims at contributing towards Corporate Social Responsibility literature by critically reviewing the stakeholder engagement framework set up through regulation by Tuscany (an Italian Region) requiring certain organisations to adopt stakeholder engagement procedures on a mandatory basis.

Expected Outcomes

  1. Increased understanding of the dynamics underpinning the development and implementation of a stakeholder engagement framework by law.
  2. Deeper understanding of the processes driving stakeholder engagement.


Case study drawing on extensive archival analysis and in-depth interviews held with local government officials and stakeholders participating to the engagement exercises.


Leonardo Rinaldi (School of Management, Royal Holloway, University of London)