The Ethical Challenges of Competitive Intelligence Gathering
Research on the ethical perspectives of competitive intelligence (CI) gathering forms the basis of a practitioner orientated consultancy project with Andrew Crane (York University, Toronto). The initial project was funded by the Institute of Business Ethics (2008).
- Assessing the likely scale and impacts of industrial espionage: 1 Identifying the factors driving ethical and unethical practice.
- Describing best and worst practice in managing ethics in CI, on the part of both service providers and clients:
1. Determining the extent the above are shaped by national and industry context,
2. Offer good practice guidelines for the management of CI.
Earlier research on competitors and ethics includes a look at the ethics of mystery shopping (with Michelle Ng Kwet Shing) and an illustration of competitors as the forgotten stakeholder which has moral credence for small and medium sized enterprises (with Anne-Marie Coles, University of Greenwich and Lisa Harris, University of Southampton).
Crane, A. and Spence, L.J. (2008) Competitive Intelligence: Ethical challenges and good practice, Institute of Business Ethics, London. http://www.ibe.org.uk/CIG.htm